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Oracle 1z0-562 Exam Syllabus Topics:

Topic	Details
Topic 1	Configure the Case Management Functionality Configure and Manage Meters and Items
Topic 2	Configure using Business Object Elements Maintain and Manage Customer Information
Topic 3	Configure and Manage Credit & Collections and Overdue Processes Determine Customer Account Structure
Topic 4	Manage Field Activities and Field Orders Locate Help Documentation and Text Use and Maintain Control Central
Topic 5	Route Management and Field Activity Upload Configure and Manage To Do Functionality Understand Maintenance Objects
Topic 6	Manage Overpayment and Payment Distribution Manage Payment Arrangements and Pay Plans

Reference: http://www.oracle.com/partners/en/products/applications/utilities-exam-1z0-562/index.html

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Brief Details

Following are the quick details related to the Oracle 1z0-562 Certification Exam

Duration: 120 minutes
Exam Registration: Candidates willing to appear for the exam have to purchase the exam voucher. Post purchasing the voucher, the candidate can register for the examination on Oracle Education Portal
Exam Code: 1z0-562
Exam Name: Oracle Utilities Customer Care and Billing 2 Essentials
Exam Mode: Online Proctored Exam. Candidates can take the examination from any place at any time as per their convenience. Candidates also have the option to give exams at any of the authorized training centers. Candidates can select the exam mode based on their convenience at the time of registration.
Exam type: Multiple Choice Questions
Number of Questions: 70 Questions
Exam Voucher: Candidates can purchase the exam vouchers on Oracle Education Portal. Voucher is valid for 6 months from the date of issue and is like a gift voucher which will get forfeited if not used within 6 months.
Pass Score: 60%
Exam Price: $245 (USD) Price may vary for a country based on the localized currency rates

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